Compaq Evo Workstation w8000 Dokumentacja

Maintenance & Service Guide Compaq Evo W8000 Workstation

Maintenance & Service Guide 1–11Product DescriptionThis chapter describes the model offerings and features of the Compaq Evo W8000 Workstation.

1–2 Maintenance & Service GuideProduct Description1.1 Product FeaturesThe W8000 ships with a mouse and keyboard. Some models are also equipped wit

Maintenance & Service Guide 1–3Product Description1.1.2 Rear Panel ConnectorsRef. Component/Function Ref. Component/Functions1Power cord connector

1–4 Maintenance & Service GuideProduct Description1.1.3 Drive PositionsThe workstation provides seven drive bays. Bays 1 through 3 are located in

Maintenance & Service Guide 1–5Product Description1.2 Serial Number LocationProvide the workstation serial number to Compaq whenever you request i

1–6 Maintenance & Service GuideProduct Description

Maintenance & Service Guide 2–12Spare PartsSpare parts are listed and illustrated on the Illustrated Parts Map, spare part number 229782-001.

2–2 Maintenance & Service GuideSpare Parts

Maintenance & Service Guide 3–13Removal & Replacement PreliminariesThis chapter provides general service information for the workstation. Adhe

3–2 Maintenance & Service GuideRemoval & Replacement Preliminaries3.1.1 Generating StaticThe following table shows that: Different activities

bMaintenance & Service GuideCompaq Evo Workstation W8000 Document Part Number: 229690-001Spare Part Number: 229781-001May 2001

Maintenance & Service Guide 3–3Removal & Replacement Preliminaries3.1.3 Personal Grounding Methods and EquipmentUse the following equipment to

3–4 Maintenance & Service GuideRemoval & Replacement Preliminaries3.1.5 Recommended Materials and EquipmentMaterials and equipment that are re

Maintenance & Service Guide 3–5Removal & Replacement Preliminaries3.2 Routine Care3.2.1 General Cleaning Safety Precautions1. Never use solven

3–6 Maintenance & Service GuideRemoval & Replacement PreliminariesÄCAUTION: Never remove a wide leveled key (like the space bar) from the keyb

Maintenance & Service Guide 3–7Removal & Replacement Preliminaries3.3.2 Tools and Software RequirementsTo service the workstation, you need th

3–8 Maintenance & Service GuideRemoval & Replacement Preliminaries Before handling a drive, ensure that you are discharged of static electric

Maintenance & Service Guide 4–14Removal & Replacement ProceduresThis chapter provides general service information for the workstation. Adheren

4–2 Maintenance & Service GuideRemoval & Replacement Procedures4.2 Preparation for DisassemblySee Chapter 3, “Removal and Replacement Prelimin

Maintenance & Service Guide 4–3Removal & Replacement Procedures4.3 Cable LockThe workstation comes standard with a cable lock provision for at

4–4 Maintenance & Service GuideRemoval & Replacement Procedures4.4 Workstation Feet Four (4) rubber feet are mounted to the chassis, as shown

© 2001 Compaq Computer CorporationCompaq and the Compaq logo Registered in U. S. Patent and Trademark Office.Evo is a trademark of Compaq Information

Maintenance & Service Guide 4–5Removal & Replacement Procedures4.5 Access PanelÄCAUTION: Do not operate the workstation with the access panel

4–6 Maintenance & Service GuideRemoval & Replacement Procedures4.6 Battery1. Prepare the workstation for disassembly (Section 4.2), then place

Maintenance & Service Guide 4–7Removal & Replacement Procedures4.7 Hood Sensor1. Prepare the workstation for disassembly (Section 4.2), then p

4–8 Maintenance & Service GuideRemoval & Replacement Procedures4.8 Shipping Bracket1. Prepare the workstation for disassembly (Section 4.2), t

Maintenance & Service Guide 4–9Removal & Replacement Procedures4.9 Memory ComponentsThe W8000 includes a memory expansion board that must be r

4–10 Maintenance & Service GuideRemoval & Replacement Procedures4.9.2 Removing the Memory Expansion Board1. Prepare the workstation for disass

Maintenance & Service Guide 4–11Removal & Replacement Procedures4.9.3 RIMM Installation GuidelinesÅWARNING: To reduce the risk of personal inj

4–12 Maintenance & Service GuideRemoval & Replacement Procedures4.9.4 RIMM Slot LocationsThe W8000 ships with an eight-RIMM socket memory expa

Maintenance & Service Guide 4–13Removal & Replacement Procedures4.9.6 Installing a Memory DeviceÅWARNING: To reduce the risk of personal injur

4–14 Maintenance & Service GuideRemoval & Replacement Procedures4.10 Front Bezel1. Prepare the workstation for disassembly (Section 4.2), then

Maintenance & Service Guide iiiContentsContentsPrefaceABOUT THIS GUIDE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Maintenance & Service Guide 4–15Removal & Replacement Procedures4.11 Blank Drive Bezel1. Prepare the workstation for disassembly (Section 4.2)

4–16 Maintenance & Service GuideRemoval & Replacement Procedures4.12 Front I/O Board and Power Switch Assembly1. Prepare the workstation for d

Maintenance & Service Guide 4–17Removal & Replacement Procedures4.13 EMI/Cooling ShieldAn EMI/cooling shield covers bays 5 and 6 to provide pr

4–18 Maintenance & Service GuideRemoval & Replacement Procedures4.14 Mass Storage Devices4.14.1 Drive PositionsThe W8000 can house up to seven

Maintenance & Service Guide 4–19Removal & Replacement Procedures4.14.2 Spare ScrewsA total of 17 extra spare screws are provided on the side o

4–20 Maintenance & Service GuideRemoval & Replacement Procedures4.14.3 Removing a Hard Drive from Bays 5 or 6Drive bays 5 and 6 can be configu

Maintenance & Service Guide 4–21Removal & Replacement Procedures4.14.4 CD-ROM Drive✎This procedure also applies to removing other similar devi

4–22 Maintenance & Service GuideRemoval & Replacement Procedures4.14.5 Diskette DriveImportant: Before beginning the removal procedure, be su

Maintenance & Service Guide 4–23Removal & Replacement Procedures4.15 Expansion Boards✎The W8000 supports 1.5V (typically 4X) AGP and AGP Pro c

4–24 Maintenance & Service GuideRemoval & Replacement Procedures4.15.1 Removing an Expansion Board1. Prepare the workstation for disassembly (

iv Maintenance & Service GuideContents4.6 Battery. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Maintenance & Service Guide 4–25Removal & Replacement Procedures4.15.2 Installing an Expansion Board1. Prepare the workstation for disassembly

4–26 Maintenance & Service GuideRemoval & Replacement Procedures4.16 Air Baffles4.16.1 Main Baffle1. Prepare the workstation for disassembly (

Maintenance & Service Guide 4–27Removal & Replacement Procedures4.16.2 Power Supply Air Baffle1. Prepare the workstation for disassembly (Sect

4–28 Maintenance & Service GuideRemoval & Replacement Procedures4.17 Power SupplyÅWARNING: Only qualified personnel should perform this proced

Maintenance & Service Guide 4–29Removal & Replacement Procedures4.18 Removable Hard Drive Cage4.18.1 Removing the Removable Hard Drive CageDri

4–30 Maintenance & Service GuideRemoval & Replacement Procedures4.18.2 Removing a Hard Drive from the Removable Hard Drive Cage (Bays 1-3)✎The

Maintenance & Service Guide 4–31Removal & Replacement Procedures4.18.3 Installing a Hard Drive in the Removable Hard Drive Cage (Bays 1-3)The

4–32 Maintenance & Service GuideRemoval & Replacement Procedures5. Install the drive into the drive cage using four screws. See the following

Maintenance & Service Guide 4–33Removal & Replacement Procedures4.19 Heatsink and Processor4.19.1 Separating the Heatsink-Processor AssemblyTh

4–34 Maintenance & Service GuideRemoval & Replacement Procedures4.19.2 Removing the Heatsink and ProcessorÅWARNING: To reduce the risk of pers

Maintenance & Service Guide vContents5.2 Mass Storage. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Maintenance & Service Guide 4–35Removal & Replacement Procedures10. Open the processor socket by pulling up on the processor retention lever 1

4–36 Maintenance & Service GuideRemoval & Replacement Procedures4.19.3 Installing an Additional Processor✎A manual Hardware Abstraction Layer

Maintenance & Service Guide 4–37Removal & Replacement Procedures6. Install the second processor:❏ Open the processor socket by pulling up on t

4–38 Maintenance & Service GuideRemoval & Replacement Procedures7. Install the Voltage Regulator Module (VRM): ❏ Make sure the VRM is fully in

Maintenance & Service Guide 4–39Removal & Replacement Procedures4.20 System BoardThe system board has nine LEDs to help troubleshoot component

4–40 Maintenance & Service GuideRemoval & Replacement Procedures4.21 Rear Fan1. Prepare the workstation for disassembly (Section 4.2), then pl

Maintenance & Service Guide 4–41Removal & Replacement Procedures4.22 Processor Fan1. Prepare the workstation for disassembly (Section 4.2), th

4–42 Maintenance & Service GuideRemoval & Replacement Procedures4.23 Speaker1. Prepare the workstation for disassembly (Section 4.2), then pla

Maintenance & Service Guide 4–43Removal & Replacement Procedures4.24 Card Guide1. Prepare the workstation for disassembly (Section 4.2), then

4–44 Maintenance & Service GuideRemoval & Replacement Procedures4.25 Air Plenum Fan1. Prepare the workstation for disassembly (Section 4.2), t

vi Maintenance & Service GuideContents

Maintenance & Service Guide 5–15Connectors and Jumpers5.1 System Board

5–2 Maintenance & Service GuideConnectors and Jumpers5.1.1 Connectors and JumpersRef Description Ref DescriptionE1 Bus parking disable header P10

Maintenance & Service Guide 5–3Connectors and Jumpers5.1.2 System Board Troubleshooting LEDsThere are nine diagnostic LEDs next to the CMOS button

5–4 Maintenance & Service GuideConnectors and Jumpers2. With system turned ON, are any LEDs lit?LED Problem indicated SolutionNone lit No power to

Maintenance & Service Guide 5–5Connectors and Jumpers2 Green + RedA processor is reporting an internal error. (Text adjacent to the LED shows whic

5–6 Maintenance & Service GuideConnectors and Jumpers5.1.3 Disable and Clear Password JumperTo disable the Power-On and Setup Password features, o

Maintenance & Service Guide 5–7Connectors and Jumpers5.1.4 Clearing CMOSThe workstation configuration memory (CMOS) may occasionally be corrupted.

5–8 Maintenance & Service GuideConnectors and Jumpers5.2 Mass StorageThe W8000 supports Ultra-160 SCSI, Wide Ultra2 SCSI, and Ultra ATA hard drive

Maintenance & Service Guide 5–9Connectors and Jumpers5.2.3 Zip DriveThe jumper positions for the 100- and 250-MB Zip drives are identical.Jumper S

5–10 Maintenance & Service GuideConnectors and Jumpers

Maintenance & Service Guide viiPrefaceABOUT THIS GUIDEThis Maintenance & Service Guide is a troubleshooting and repair guide that can be used

Maintenance & Service Guide A–1ASCSI DevicesSCSI GuidelinesWhen installing and operating SCSI devices, you must follow these guidelines: A narrow

A–2 Maintenance & Service GuideSCSI Devices 68-pin SCSI controllers require a 53 inch maximum length-twisted pair, LVD cable with built-in termin

Maintenance & Service Guide A–3SCSI DevicesUsing SCSISelect with SCSI DevicesThe Ultra160 and faster SCSI host adapters includes the SCSISelect ut

A–4 Maintenance & Service GuideSCSI Devices

Maintenance & Service Guide B–1BSpecificationsSystem SpecificationsSystem InterruptsFor hardware IRQ, DMA, I/O, and system memory map information,

B–2 Maintenance & Service GuideSpecifications

Maintenance & Service Guide Index–1Aaccess panelremoval and replacement 4–5air baffleremoval and replacement 4–28air plenum fanremoval and replace

Maintenance & Service Guide Index–2expansion boardinstalling 4–27removal and replacement 4–26removing 4–26expansion slot locations 4–25Ffanair ple

Maintenance & Service Guide Index–3removing 4–26power connectors 1–3, 5–2power supplyair baffleremoval and replacement 4–29fan 3–6removal and repl

Maintenance & Service Guide Index–4location 2–1spare screws 4–21speakerremoval and replacement 4–44speaker connector 5–2specifications B–1static e

viii Maintenance & Service GuidePrefaceTechnician NotesÅWARNING: Only authorized technicians trained by Compaq should attempt to repair this equip