Contents 4
Configuration tools .................................................................................................................................. 35
SmartStart software ........................................................................................................................ 35
HP ROM-Based Setup Utility ............................................................................................................ 36
Array Configuration Utility .............................................................................................................. 37
Option ROM Configuration for Arrays ............................................................................................. 38
HP Insight Control server deployment (formerly RDP) .......................................................................... 38
Re-entering the server serial number and product ID ........................................................................... 39
Management tools ................................................................................................................................... 39
Automatic Server Recovery ............................................................................................................. 39
ROMPaq utility .............................................................................................................................. 39
Integrated Lights-Out 3 technology ................................................................................................... 40
Erase Utility .................................................................................................................................. 40
StorageWorks library and tape tools ................................................................................................ 40
HP Systems Insight Manager ........................................................................................................... 41
Management Agents ...................................................................................................................... 41
Redundant ROM support ................................................................................................................ 41
USB support and functionality ......................................................................................................... 41
Diagnostic tools ...................................................................................................................................... 42
HP Insight Diagnostics .................................................................................................................... 42
HP Insight Diagnostics survey functionality ........................................................................................ 42
Integrated Management Log ........................................................................................................... 43
Array Diagnostic Utility .................................................................................................................. 43
Remote support and analysis tools ............................................................................................................. 43
HP Insight Remote Support software ................................................................................................. 43
Keeping the system current ....................................................................................................................... 44
Drivers ......................................................................................................................................... 44
ProLiant Support Packs ................................................................................................................... 44
Operating system version support .................................................................................................... 44
System Online ROM flash component utility ...................................................................................... 44
Change control and proactive notification ........................................................................................ 45
Care Pack .................................................................................................................................... 45
Troubleshooting .......................................................................................................................... 46
Troubleshooting resources ........................................................................................................................ 46
Pre-diagnostic steps ................................................................................................................................. 46
Important safety information ............................................................................................................ 46
Symptom information ..................................................................................................................... 48
Prepare the server for diagnosis ...................................................................................................... 49
Loose connections ................................................................................................................................... 49
Service notifications ................................................................................................................................. 50
Troubleshooting flowcharts ....................................................................................................................... 50
Start diagnosis flowchart ................................................................................................................ 50
General diagnosis flowchart ........................................................................................................... 51
Server power-on problems flowchart ................................................................................................ 53
POST problems flowchart ............................................................................................................... 56
OS boot problems flowchart ........................................................................................................... 57
Server fault indications flowchart ..................................................................................................... 59
POST error messages and beep codes ....................................................................................................... 61
System battery ............................................................................................................................ 62
Regulatory compliance notices ..................................................................................................... 63
Regulatory compliance identification numbers ............................................................................................. 63
Federal Communications Commission notice ............................................................................................... 63
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