Compaq AlphaServer ES40 Dokumentacja Strona 219
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Troubleshooting 7-29
Table 7–9 Errors Reported by the Operating System
Symptom Action
System has crashed, but
SRM console is operating.
Press the Halt button and enter the SRM crash
command to provide a crash dump file for
analysis. (OpenVMS and UNIX only.)
If the problem is intermittent, run the SRM test
command.
Refer to the OpenVMS Alpha System Dump
Analyzer Utility Manual for information on how
to interpret OpenVMS crash dump files.
Refer to the Guide to Kernel Debugging for
information on using the UNIX Krash Utility.
System is hung and SRM
console is not operating.
Contact your service provider.
Operating system has
crashed and rebooted.
Contact your service provider. If the problem is
intermittent, you might have a defective
component.
- AlphaServer ES40 1
- Contents 5
- Chapter 6 Updating Firmware 7
- Chapter 7 Troubleshooting 7
- Chapter 8 Specifications 7
- Examples 9
- Intended Audience 11
- Document Structure 11
- Documentation Titles 12
- Support Resources 12
- Chapter 1 13
- System Overview 13
- System Enclosures 14
- System Chassis—Rear View 17
- Rear Ports and Slots 18
- 2 3 4 5 6 20
- System Board 22
- PCI Backplane 24
- Table 1–1 PCI Slot Mapping 25
- ➋ +5 V Auxiliary 27
- Removable Media Storage 28
- Hard Disk Storage 29
- Pedestal 30
- Pedestal/Rack 32
- Chapter 2 33
- Operation 33
- Powering Up the System 34
- Power-Up Displays 35
- P00>>> 40
- AlphaServer 43
- System Consoles 44
- Configuration 50
- Example 2–6 Show Boot* 51
- Example 2–7 Show Config 52
- TOSHIBA CD-ROM XM-6302B 54
- Example 2–8 Show Device 57
- Example 2–9 Show Memory 58
- Setting SRM Console Security 60
- Operation 2-31 63
- =Express ESC=Exit 64
- Setting Automatic Booting 67
- Chapter 3 77
- Booting and Installing 77
- 3.1.1 bootdef_dev 78
- 3.1.2 boot_file 79
- 3.1.3 boot_osflags 80
- Booting Tru64 UNIX 84
- Example 3–2 RIS Boot 86
- ➌ sets the internal Internet 87
- Booting OpenVMS 90
- Example 3–5 InfoServer Boot 92
- Chapter 4 103
- Using the Remote 103
- Management Console 103
- RMC Overview 104
- Operating Modes 106
- 4.2.1 Bypass Modes 108
- Terminal Setup 111
- Entering the RMC 112
- RMC Command-Line Interface 115
- RMC> set com1_mode 117
- Field Meaning 119
- Troubleshooting Tips 132
- Chapter 5 135
- Configuring and Installing 135
- Components 135
- Removing Enclosure Panels 136
- ➊. Slide 137
- V @ >240VA 140
- Hot-Plug Components 143
- 00111222 144
- Installing a Hard Drive 148
- Non-Hot-Plug Components 150
- CPU Configuration 152
- Installing CPUs 154
- Memory Configuration 157
- Installing DIMMs 160
- ➌ on the MMB slot 163
- PCI Configuration 164
- 10-Slot System 165
- 6-Slot System 165
- Installing PCI Cards 166
- Installing a Second Disk Cage 172
- Install the SCSI controller 173
- External SCSI Expansion 175
- Chapter 6 177
- Updating Firmware 177
- Sources of Firmware Updates 178
- Firmware Update Utility 180
- Manual Updates 182
- Updating from the CD-ROM 183
- Run new AlphaBIOS 188
- Chapter 7 191
- Troubleshooting 191
- Power-Up Error Messages 192
- 7.1.3 No MEM Error 196
- RMC Error Messages 198
- SROM Error Messages 200
- SRM Diagnostics 202
- 7.4.2 Show Device Command 203
- Example 7–4 Test Command 204
- 7.4.4 Show FRU Command 206
- ➊ ➋➌ ➍ ➎ ➏ 206
- Troubleshooting 7-17 207
- FRUs with 207
- Continued on next page 207
- 7.4.5 Show Error Command 209
- 7.4.6 Show Power Command 210
- Troubleshooting 7-21 211
- Example 7–8 Crash Command 212
- Troubleshooting Tables 214
- Table 7–5 Power Problems 215
- Table 7–8 Boot Problems 218
- Option Card Problems 220
- Chapter 8 225
- Specifications 225
- Physical Specifications 226
- Operating 227
- H9A10 M-Series 229
- H9A15 M-Series 229
- Environmental Specifications 230
- Electrical Specifications 231
- Regulatory Approvals 232
- Acoustical Data 233
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