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Troubleshooting 8-1
Chapter 8
Troubleshooting
This chapter contains basic troubleshooting information. For more about
troubleshooting, see the AlphaServer 1200 Service Manual.
Sections in this chapter are:
• System Does Not Power Up
• Control Panel Display Indicates an Error
- AlphaServer 1200 1
- Contents 3
- Chapter 4 SRM Console 4
- Chapter 5 AlphaBIOS Console 4
- Chapter 8 Troubleshooting 5
- Examples 6
- Intended Audience 11
- Document Structure 11
- Documentation Titles 12
- Chapter 1 13
- Overview 13
- 1.1 System Architecture 14
- 1.2 System Features 16
- System Management 17
- System Security 17
- 1-6 User’s Guide 18
- 1-8 User’s Guide 20
- 1.5 Console Terminal 22
- 1.6 Options 24
- Chapter 2 27
- Installing the System 27
- 2.4 Power Requirements 29
- 2.5 Acoustical Data 30
- 2.6 System Accessories 31
- 2.7 Connecting the System 32
- ThinWire 33
- 2.9 Locking the System 34
- Chapter 3 35
- Operation 35
- 3.1 Powering Up the System 36
- 3.2 Power-Up Display 38
- 3.3 Booting DIGITAL UNIX 42
- (Continued) 43
- 3.4 Installing DIGITAL UNIX 48
- 3.5 Booting OpenVMS 50
- 3.6 Installing OpenVMS 56
- 3.8 Installing Windows NT 60
- 3.9 Updating Firmware 62
- 3-30 User’s Guide 64
- Continued on next page 64
- Diskettes 68
- 3-36 User’s Guide 70
- Internal Floppy Disk 73
- 3-40 User’s Guide 74
- 3.9.5 LFU Commands 78
- 3.10 Hard Disk Partitioning 81
- 3.10.2 System Partitions 82
- PK-0748-96 83
- 3.11 Using the Halt Button 84
- 3.12 Halt Assertion 85
- Chapter 4 87
- SRM Console 87
- 4.1 Invoking the SRM Console 88
- 4.2 Command Summary 89
- 4-8 User’s Guide 94
- Table 4-5 PCI Slot Numbers 97
- Example 4-12 Boot Command 104
- 4.6 Configuring the System 106
- 4.7 Testing the System 109
- 4.8 Making the System Secure 112
- Example 4-18 Login Command 114
- 4.10 Updating Firmware 119
- Example 4-22 Crash Command 121
- 4.14 Reading a File 128
- 4.15 Initializing the System 129
- 4.16 Finding Help 131
- Chapter 5 147
- AlphaBIOS Console 147
- AlphaServer 148
- PK-0726-96 149
- PK-0724-96 150
- AlphaBIOS Console 5-5 151
- 5-6 User’s Guide 152
- 5-8 User’s Guide 154
- 5-10 User’s Guide 156
- 5.3.3 PCI Configuration 158
- PK-0741A-96 160
- 5.3.4 EISA Configuration 161
- 5.3.5 SCSI Configuration 162
- 1 2 3 4 5 164
- 5.3.7 Memory Configuration 165
- 5.3.8 Integrated Peripherals 166
- 5.4 Updating Firmware 168
- 5.5 Setting Up the Hard Disk 170
- PK-0733-96 172
- PK-0734A-96 173
- 5-28 User’s Guide 174
- PK-0736-96 175
- 5.6 Performing Setup Tasks 176
- 5-32 User’s Guide 178
- To Enter Advanced CMOS Setup 178
- 5.7 Installing Windows NT 180
- 5-36 User’s Guide 182
- PK-0720D-97 184
- PK-0737C-97 186
- PK-0750B-96 190
- PK-0747A-96 192
- PK-0729-96 193
- Chapter 6 195
- Managing the System Remotely 195
- 6.1 RCM Overview 196
- 6.2 First-Time Setup 197
- 6.2.1 Configuring the Modem 198
- 6.2.3 Using RCM Locally 200
- 6.3 RCM Commands 201
- 6.4 Dial-Out Alerts 210
- PKW0504C-97 213
- PKW0950-97 214
- 6.6 Troubleshooting Guide 217
- 6.7 Modem Dialog Details 220
- Chapter 7 223
- Installing Components 223
- Replacement 226
- Top Cover 226
- Release Latch 226
- IP00205-97 226
- 7-6 User’s Guide 228
- 7.3 Installing a CPU Module 230
- PK-0903C-97 230
- PK-0903D-97 232
- PKW0505A-97 233
- 7-12 User’s Guide 234
- PK-0903E-97 235
- Option Card 236
- Slot Cover Screw 236
- Installing Components 7-15 237
- Installing Components 7-17 239
- Chapter 8 241
- Troubleshooting 241
- 8.1 System Does Not Power Up 242
- System Board 243
- IOD0 Pass 243
- IOD1 Pass 243
- 8-4 User’s Guide 244
- CPU module 245
- Memory module 245
- System board 245
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