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Q
UICK
S
PECS
Options
19 DA-10445-00A-011 — 03.29.2001
Compaq AlphaServer DS20E
Compaq AlphaStation DS20E
Step 17 −
−−
− Hardware and Software Supplemental Support Services
• Systems include 3-year hardware warranty, on-site, with 5 x 9, 24-hour response time; select optional
Hardware Supplemental Support Services if required
• Options ordered as part of "Initial System Sale" take on warranty of the enclosure; options added after "Initial
System Sale" take on warranty of enclosure until enclosure warranty ends
• All unique AlphaServer DS20E options have a minimum of 1-year Return-to-Compaq warranty
Hardware Supplemental Support −
−−
−Americas and Asia Pacific only 1-GB memory or
less
More than 1-
GB memory
5 x 9, 4-hour response time
FM-TC4HR-36 FM-TF4HR-36
5 x 12, 4-hour response time
FM-TC512-36 FM-TF512-36
6 x 16, 4-hour response time
FM-TC616-36 FM-TF616-36
7 x 24, 4-hour response time
FM-TC724-36 FM-TF724-36
Years 1-5, next day, onsite
FM-TCXHW-60 FM-TFXHW-60
Years 1-5, 5 x 9, 4-hour response time
FM-TC4HR-60 FM-TF4HR-60
Years 1-5, 5 x 12, 4-hour response time
FM-TC512-60 FM-TF512-60
Years 1-5, 6 x 16, 4-hour response time
FM-TC616-60 FM-TF616-60
Years 1-5, 7 x 24, 4-hour response time
FM-TC724-60 FM-TF724-60
Installation Services
Hardware product installation for DS20E
FM-TC12X-IN
Add-on memory installation for DS20E
FM-TCMEM-IN
Add-on CPU installation for DS20E
FM-TCSMP-IN
Software Supplemental Support — Americas and Asia Pacific only
• Systems include 90-day Conformance to SPD and Telephone Advisory Support; select optional Software
Supplemental Support Services if required
• Software service upgrades for Tru64 UNIX include advisory and remedial software support with new version
license rights for operating system for time period indicated
• Software service upgrades for OpenVMS include advisory and remedial software support with new version
license rights for operating system and Enterprise Integration Package for time period indicated
• Software service upgrades for SMP upgrades running Tru64 UNIX or OpenVMS include new version license
rights for Tru64 UNIX or OpenVMS SMP Upgrades for time period indicated; one required for each SMP
upgrade
Tru64 UNIX OpenVMS
5X9 12-month Software Supplemental Support
FM-D20U9-12 FM-D20V9-12
5X9 36-month Software Supplemental Support
FM-D20U9–36 FM-D20V9-36
5X9 60-month Software Supplemental Support
FM-D20U9-60 FM-D20V9-60
7X24 12-month Software Supplemental Support
FM-D20US-12 FM-D20VS-12
7X24 36-month Software Supplemental Support
FM-D20US–36 FM-D20VS-36
7X24 60-month Software Supplemental Support
FM-D20US-60 FM-D20VS-60
12-month Software Supplemental Support − DS20E SMP Upgrade
FM-D20UP-12 FM-D20VP-12
36-month Software Supplemental Support − DS20E SMP Upgrade
FM-D20UP-36 FM-D20VP-36
60-month Software Supplemental Support− DS20E SMP Upgrade
FM-D20UP-60 FM-D20VP-60
(32 strony)
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