Compaq DS10L - AlphaServer - 256 MB RAM Przewodnik Instalacji Pobierz pdf (Strona 12)

General Information

1.5 Known Issues

Rev. 1/9/01–A

1–4 Web-Based Enterprise Service Installation Guide

1.5 Known Issues

The following are release notes and known issues for this release of WEBES:

• Backward Compatibility

Connections between systems that are running different versions of WEBES or different

Service Paks may produce unpredictable results. This can happen if, for example, you are

running your locally installed Compaq Analyze, and then use it to add and analyze a

remote node that has another version installed.

Running a local copy of WEBES for analysis only on that local system does not present a

problem. Likewise, connecting directly to a remote system via the CLI or web URL (for

example, without having WEBES installed on your local system) is okay.

To avoid a compatibility issue, make sure the same version of WEBES and Service Pak is

installed on all systems that will connect to one another, as within a given site or

enterprise. In any clustered environment, it is especially important to have the same

version and Service Pak installed on every node. Backward compatibilty will be

introduced in a future WEBES release.

• Compaq Analyze provides remote graphical user interface (GUI) support; the other

WEBES tools only provide local GUI support in this release.

• Director Process Not Responding

If one of the WEBES components is not responding or giving an error, it may be that the

director process is not responding. To correct this problem, use one of the following

procedures:

Windows: Stop the director either from the Start | Programs menu, or by issuing the

command: net stop desta_service. Check the Windows Task Manager for processes

named DESTA_exec.exe. If they end within 2 minutes, the director can be restarted either

from the Start | Programs menu, or by issuing the command: net start desta_service and

then waiting approximately 1 minute for WEBES to set up its processes before running a

WEBES component.

If the director does not stop in approximately 2 minutes the process may be hung. Select a

DESTA_exec.exe process and press the End Process button, which should remove the

process entry. Repeat for any remaining DESTA_exec.exe processes.

If you are presented with an error message that you do not have privileges to end the

process, you must restart the Windows system. Before restarting, follow the

Post-Installation steps in Section 2.3 to assign yourself the privileges necessary to kill the

DESTA_exec.exe processes in the future. The director will be restarted automatically

during the restart phase.

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Compaq DS10L - AlphaServer - 256 MB RAM Przewodnik Instalacji Strona 12