Compaq Evo n610c - Notebook PC Dokumentacja

bMaintenance and Service GuideCompaq Evo N610c and Evo N600cDocument Part Number: 279362-001July 2002This guide is a troubleshooting reference used fo

Product DescriptionMaintenance and Service Guide 1–5N610 P4 180 X4 30 V C 25 2Asia PacificAustraliaBelgiumBrazilCzech RepublicDenmarkFranceFrench Cana

Removal and Replacement ProceduresMaintenance and Service Guide 5–115.4 Computer FeetThe notebook feet are adhesive-backed rubber pads. The notebook f

5–12 Maintenance and Service GuideRemoval and Replacement Procedures5.5 Mini PCI Communications Board✎Compaq Evo Notebook N600c models contain a memor

Removal and Replacement ProceduresMaintenance and Service Guide 5–133. Remove the two PM2.5 × 5.0 screws 1 that secure the mini PCI compartment cover

5–14 Maintenance and Service GuideRemoval and Replacement Procedures6. Disconnect the modem cable from the mini PCI communications board 1 (Figure 5-8

Removal and Replacement ProceduresMaintenance and Service Guide 5–155.6 Disk Cell RTC Battery✎The disk cell real time clock (RTC) battery on the Compa

5–16 Maintenance and Service GuideRemoval and Replacement Procedures3. Use a flat blade tool to remove the battery 1 from the socket on the system boa

Removal and Replacement ProceduresMaintenance and Service Guide 5–175.7 KeyboardKeyboardSpare Part Number InformationKeyboard with PointstickArabicBos

5–18 Maintenance and Service GuideRemoval and Replacement ProceduresKeyboard without Pointstick (for use with TouchPad models)ArabicBosnia-Herzegovina

Removal and Replacement ProceduresMaintenance and Service Guide 5–191. Prepare the notebook for disassembly (Section 5.3).2. Turn the notebook bottom

5–20 Maintenance and Service GuideRemoval and Replacement Procedures6. Slide the four tabs on the top of the keyboard forward (Figure 5-11).Figure 5-1

1–6 Maintenance and Service GuideProduct DescriptionN610 P4 160 X4 20 D C 25 OBelgiumCzech RepublicDenmarkFranceGermanyGreece/PolandHungaryIsraelItaly

Removal and Replacement ProceduresMaintenance and Service Guide 5–217. Lift the top edge of the keyboard and swing it up and forward until it rests on

5–22 Maintenance and Service GuideRemoval and Replacement Procedures5.8 Memory Expansion✎Compaq Evo Notebook N600c models contain the mini PCI communi

Removal and Replacement ProceduresMaintenance and Service Guide 5–231. Prepare the notebook for disassembly (Section 5.3).2. Remove the keyboard (Sect

5–24 Maintenance and Service GuideRemoval and Replacement Procedures5. Spread the retaining tabs 1 that secure the memory expansion board to the socke

Removal and Replacement ProceduresMaintenance and Service Guide 5–255.9 TouchPad1. Prepare the notebook for disassembly (Section 5.3).2. Remove the ke

5–26 Maintenance and Service GuideRemoval and Replacement Procedures4. Lift up on the left side of the TouchPad 1 until it disengages from the top cov

Removal and Replacement ProceduresMaintenance and Service Guide 5–275.10 Switch Cover1. Prepare the notebook for disassembly (Section 5.3).2. Remove t

5–28 Maintenance and Service GuideRemoval and Replacement Procedures5. Position the notebook so the front faces you.6. Open the notebook as far as it

Removal and Replacement ProceduresMaintenance and Service Guide 5–295.11 Display1. Prepare the notebook for disassembly (Section 5.3).2. Remove the ke

5–30 Maintenance and Service GuideRemoval and Replacement Procedures5. Remove the TM2.5 × 7.0 screw that secures the display ground cable to the top c

Product DescriptionMaintenance and Service Guide 1–7Table 1-3Compaq Evo Notebook N600c ModelsThe following Evo Notebook N600c models use config. code

Removal and Replacement ProceduresMaintenance and Service Guide 5–31✎The display video cable on Compaq Evo Notebook N600c models is located on the lef

5–32 Maintenance and Service GuideRemoval and Replacement Procedures9. Remove the two TM2.5 × 7.0 screws 1 that secure the display to the base enclosu

Removal and Replacement ProceduresMaintenance and Service Guide 5–335.12 Top Cover1. Prepare the notebook for disassembly (Section 5.3) and remove the

5–34 Maintenance and Service GuideRemoval and Replacement Procedures3. Remove the following screws:❏Three TM2.5 × 7.0 screws from the front edge of th

Removal and Replacement ProceduresMaintenance and Service Guide 5–354. Turn the notebook top side up with the rear panel facing you.5. For Evo Noteboo

5–36 Maintenance and Service GuideRemoval and Replacement Procedures5.13 System Board✎Make sure the PC Card eject buttons are fully depressed and ther

Removal and Replacement ProceduresMaintenance and Service Guide 5–37✎Steps 3 through 5 apply only to Evo Notebook N600c models.3. Remove the tape that

5–38 Maintenance and Service GuideRemoval and Replacement Procedures✎Steps 6 and 7 apply only to Evo Notebook N610c models.6. Remove the two TM2.5 × 5

Removal and Replacement ProceduresMaintenance and Service Guide 5–39✎When removing the system board, do not remove the following screws (Figure 5-25):

5–40 Maintenance and Service GuideRemoval and Replacement Procedures8. Use the Media Bay connector 1 to lift the right side of the system board 2 unti

1–8 Maintenance and Service GuideProduct DescriptionN600 P3 100 X4 20 D C 12 6BelgiumCzech RepublicDenmarkFranceGermanyIsraelItalyThe NetherlandsNorwa

Removal and Replacement ProceduresMaintenance and Service Guide 5–41✎Figure 5-28 applies only to Evo Notebook N600c models. When handling the system b

5–42 Maintenance and Service GuideRemoval and Replacement Procedures✎Figure 5-29 applies only to Evo Notebook N610c models. When handling the system b

Removal and Replacement ProceduresMaintenance and Service Guide 5–435.14 Fan1. Prepare the notebook for disassembly (Section 5.3) and remove the follo

5–44 Maintenance and Service GuideRemoval and Replacement Procedures3. Disconnect the fan cable from the system board (Figure 5-30).Figure 5-30. Disco

Removal and Replacement ProceduresMaintenance and Service Guide 5–45✎Steps 5 through 7 apply only to Evo Notebook N600c models.5. Remove the PM2.0 × 4

5–46 Maintenance and Service GuideRemoval and Replacement Procedures✎Steps 8 and 9 apply only to Evo Notebook N610c models.8. Remove the three PM2.0 ×

Removal and Replacement ProceduresMaintenance and Service Guide 5–475.15 Heat Sink✎This section applies only to Evo Notebook N610c models.1. Prepare t

5–48 Maintenance and Service GuideRemoval and Replacement Procedures2. Turn the system board bottom side up with the rear panel facing you.3. Disconne

Removal and Replacement ProceduresMaintenance and Service Guide 5–494. Turn the system board top side up with the rear panel facing you.5. Remove the

5–50 Maintenance and Service GuideRemoval and Replacement Procedures7. Lift the system board straight up 1. The heat sink 2 will remain resting on the

Product DescriptionMaintenance and Service Guide 1–91.2 Features The following processors are available, varying by notebook model:❏The Evo Notebook N

Removal and Replacement ProceduresMaintenance and Service Guide 5–515.16 Processor✎This section applies only to Evo Notebook N610c models.1. Prepare t

5–52 Maintenance and Service GuideRemoval and Replacement Procedures3. Insert the tip of a flat-blade screwdriver into the slot on the processor locki

Removal and Replacement ProceduresMaintenance and Service Guide 5–535.17 DC-DC Converter Board1. Prepare the notebook for disassembly (Section 5.3) an

5–54 Maintenance and Service GuideRemoval and Replacement Procedures3. Lift the left and right edges of the DC-DC converter board to disconnect the bo

Removal and Replacement ProceduresMaintenance and Service Guide 5–555.18 Modem Cable✎The modem cable is spared with the base enclosure. Modem cables a

5–56 Maintenance and Service GuideRemoval and Replacement Procedures3. Lift the modem connector out of the base enclosure 1 and disengage the modem ca

Removal and Replacement ProceduresMaintenance and Service Guide 5–57✎When installing the modem cable, route the cable along the path indicated in Figu

Maintenance and Service Guide 6–16SpecificationsThis chapter provides physical and performance specifications.Table 6-1NotebookDimensionsHeightWidthDe

6–2 Maintenance and Service GuideSpecifications✎Applicable product safety standards specify thermal limits for plastic surfaces. The notebook operates

SpecificationsMaintenance and Service Guide 6–3Table 6-214.1-inch XGA, TFT DisplayDimensionsHeightDepthWidth21.40 cm28.50 cm35.81 cm8.46 in11.22 in14.

1–10 Maintenance and Service GuideProduct Description External AC adapter with power cord 8-cell Lithium ion (Li ion) battery pack 40-, 30-, 20-, 15-,

6–4 Maintenance and Service GuideSpecificationsTable 6-3Hard Drives40.0 GB 30.0 GB 20.0 GB 15.0 GBUser capacity per drive140.0 30.0 GB 20.0 GB 15.0 GB

SpecificationsMaintenance and Service Guide 6–540.0 GB 30.0 GB 20.0 GB 15.0 GBPhysical configurationCylinders3HeadsSectors per track3Bytes per sector2

6–6 Maintenance and Service GuideSpecificationsTable 6-4Diskette DriveDiskette size 3.5 inLight On systemHeight 12.7 mm 0.5 inBytes per sector 512Sect

SpecificationsMaintenance and Service Guide 6–7Table 6-5CD-ROM DriveApplicable disc CD-ROM (Mode 1, 2, and 3)CD-XA ready (Mode 2, Form 1 and 2)CD-I re

6–8 Maintenance and Service GuideSpecificationsTable 6-6DVD-ROM DriveApplicable disc DVD-5, DVD-9, DVD-10CD-ROM (Mode 1 and 2)CD Digital AudioCD-XA re

SpecificationsMaintenance and Service Guide 6–9Table 6-7CD-RW DriveCenter hole diameter .39 cm .59 inDisk diameter 12 cm, 8 cmDisk thickness .12 cm .4

6–10 Maintenance and Service GuideSpecificationsTable 6-8AC AdapterDimensionsHeightDepthWidth2.79 cm3.61 cm9.40 cm1.10 in1.42 in3.70 inWeight .18 kg .

SpecificationsMaintenance and Service Guide 6–11Table 6-10System DMAHardware DMA System FunctionDMA0 Available for audioDMA1 Entertainment audio(defau

6–12 Maintenance and Service GuideSpecificationsTable 6-11System InterruptsHardware IRQ System FunctionIRQ0 System timerIRQ1 Keyboard controllerIRQ2 C

SpecificationsMaintenance and Service Guide 6–13Table 6-12System I/O AddressesI/O Address (hex) System Function (shipping configuration)000–00F DMA co

Product DescriptionMaintenance and Service Guide 1–112. Remove the RTC battery (refer to Section 5.6, “Disk Cell RTC Battery”).3. Wait approximately f

6–14 Maintenance and Service GuideSpecificationsI/O Address (hex) System Function (shipping configuration)0A2–0BF Unused0C0–0DF DMA controller no. 20E

SpecificationsMaintenance and Service Guide 6–15I/O Address (hex) System Function (shipping configuration)2F0–2F7 Unused2F8–2FF Infrared port300–31F U

6–16 Maintenance and Service GuideSpecificationsTable 6-13System Memory MapSize Memory Address System Function640 KB 00000000 - 0009FFFF Base memory12

Maintenance and Service Guide A–1AConnector Pin AssignmentsTable A-1Stereo Speaker/HeadphonePin Signal Pin Signal1 Audio out 2 Ground21Table A-2Microp

A–2 Maintenance and Service GuideConnector Pin AssignmentsTable A-3Keyboard/MousePin Signal Pin Signal1 Keyboard/mouse data1 4 +5 VDC2 Keyboard/mouse

Connector Pin AssignmentsMaintenance and Service Guide A–3Table A-5RJ-45 Network InterfacePin Signal Pin Signal1 Transmit + 5 Unused2 Transmit - 6 Rec

A–4 Maintenance and Service GuideConnector Pin AssignmentsTable A-7SerialPin Signal Pin Signal1 Carrier detect 6 Data set ready2 Receive data 7 Ready

Connector Pin AssignmentsMaintenance and Service Guide A–55 Ground 13 Horizontal sync6 Ground analog 14 Vertical sync7 Ground analog 15 DDC2B clock8 G

A–6 Maintenance and Service GuideConnector Pin AssignmentsTable A-10DockingPin Signal Pin Signal1 EBOXL 16 RDATA2AGND 17TRK03 EBOXS1 18 WDATA4RED 19WG

Connector Pin AssignmentsMaintenance and Service Guide A–7Table A-10Docking (Continued)Pin Signal Pin Signal31 AUGND 46 SRDY32 XA0/L OUT 47 EBOXS1/GND

1–12 Maintenance and Service GuideProduct Description1.5 Notebook External ComponentsThe external components on the front and right side of the Evo No

A–8 Maintenance and Service GuideConnector Pin AssignmentsTable A-10Docking (Continued)Pin Signal Pin Signal61 PDATA1 LD9 76 DRT1 LIIC DAT62 PDATA2 LD

Connector Pin AssignmentsMaintenance and Service Guide A–9Table A-10Docking (Continued)Pin Signal Pin Signal91 PS2 VCC 106 GND92 SERIRQ 107 AD[15]93 P

Maintenance and Service Guide B–1BPower Cord Set Requirements3-Conductor Power Cord SetThe wide range input feature of the notebook permits it to oper

B–2 Maintenance and Service GuidePower Cord Set RequirementsCountry-Specific Requirements3-Conductor Power Cord Set RequirementsCountry Accredited Age

Power Cord Set RequirementsMaintenance and Service Guide B–3United Kingdom BSI 1United States UL 2Notes1. The flexible cord must be <HAR> Type H

Maintenance and Service Guide C–1CScrew ListingThis appendix provides specification and reference information for the screws used in the notebook. All

C–2 Maintenance and Service GuideFigure C-1. PM2.5 × 2.5 Screw LocationTable C-1Phillips Metric 2.5 × 2.5 ScrewColor Qty Length ThreadHead WidthBlack

Maintenance and Service Guide C–3Figure C-2. PM1.5 × 3.5 Screw LocationTable C-2Phillips Metric 1.5 × 3.5 ScrewColor Qty Length ThreadHead WidthBlack

C–4 Maintenance and Service GuideFigure C-3. PM2.5 × 5.5 Screw LocationTable C-3Phillips Metric 2.5 × 5.0 ScrewColor Qty Length ThreadHead WidthBlack

Maintenance and Service Guide C–5Figure C-4. PM2.5 × 5.5 Screw Location (Continued)Table C-3Phillips Metric 2.5 × 5.0 Screw (Continued)Color Qty Lengt

Product DescriptionMaintenance and Service Guide 1–133 Drive activity light Turns on when the hard drive, CD-, or DVD-ROM drive is accessed.4 Media Ba

C–6 Maintenance and Service GuideFigure C-5. TM2.5 × 7.0 Screw LocationsTable C-4Torx T8 Metric 2.5 × 7.0 ScrewColor Qty Length ThreadHead WidthBlack

Maintenance and Service Guide C–7Figure C-6. TM2.5 × 7.0 Screw Locations (Continued)Table C-4Torx T8 Metric 2.5 × 7.0 Screw (Continued)Color Qty Lengt

C–8 Maintenance and Service GuideFigure C-7. TM2.5 × 7.0 Screw Locations (Continued)Table C-4Torx T8 Metric 2.5 × 7.0 Screw (Continued)Color Qty Lengt

Maintenance and Service Guide C–9Figure C-8. TM2.5 × 5.0 Screw LocationsTable C-5Torx T8 Metric 2.5 × 5.0 ScrewColor Qty Length ThreadHead WidthBlack

C–10 Maintenance and Service GuideFigure C-9. TM2.5 × 5.0 Screw Locations (Continued)Table C-5Torx T8 M2.5 × 5.0 Screw (Continued)Color Qty Length Thr

Maintenance and Service Guide C–11Figure C-10. 7.0 × 20.0 Bushing Guide LocationTable C-67.0 mm × 20.0 mm Bushing GuideColor Qty Length ThreadHead Wid

C–12 Maintenance and Service GuideFigure C-11. PM2.0 × 4.0 Screw LocationTable C-7Phillips Metric 2.0 × 4.0 ScrewColor Qty Length ThreadHead WidthBlac

Maintenance and Service Guide C–13Figure C-12. PM2.0 × 4.0 Screw Location (Continued)Table C-7Phillips Metric 2.0 × 4.0 Screw (Continued)Color Qty Len

C–14 Maintenance and Service GuideFigure C-13. PM2.0 × 4.0 Screw Location (Continued)Table C-7Phillips M2.0 × 4.0 Screw (Continued)Color Qty Length Th

Maintenance and Service Guide C–15Figure C-14. PM2.0 × 4.0 Screw Location (Continued)Table C-7Phillips M2.0 × 4.0 Screw (Continued)Color Qty Length Th

1–14 Maintenance and Service GuideProduct DescriptionThe Evo Notebook N610c right side and rear panel components are shown in Figure 1-3 and described

Maintenance and Service Guide Index–1IndexAAC adapterspare part numbers 3–20specifications 6–10audio troubleshooting 2–25Bbase enclosure, spare part n

Index–2 Maintenance and Service GuideIndexnetwork interface jack A–3parallel connector A–5RJ-11 jack A–2RJ-45 jack A–3serial connector A–4speaker jack

IndexMaintenance and Service Guide Index–3Ggrounding equipment and methods 4–6Hhard drivelocation 1–15, 1–17, 1–22OS loading problems 2–20removing 5–8

Index–4 Maintenance and Service GuideIndexmicrophone jacklocation 1–13pin assignments A–1mini PCI communications boardremoving 5–12spare part numbers

IndexMaintenance and Service Guide Index–5PC Card slot space savers 3–14plastic parts 4–2pointing device, troubleshooting 2–29pointing stick 1–20point

Index–6 Maintenance and Service GuideIndexspecificationsAC adapter 6–10battery 6–10CD-ROM drive 6–7CD-RW drive 6–9computer 6–1diskette drive 6–6displa

IndexMaintenance and Service Guide Index–7WWindows application key 1–18Windows logo key 1–18workstation precautions 4–5279362-001.book!!Page!7!!Monday

© 2002 Compaq Information Technologies, L.P.Compaq, Evo, the Compaq logo, and Premier•Sound are trademarks of Compaq Information Technologies Group, L

Product DescriptionMaintenance and Service Guide 1–153 Parallel connector Connects a parallel device.4 USB connectors (2) Connect USB devices.5RJ-45 j

1–16 Maintenance and Service GuideProduct DescriptionThe Evo Notebook N600c right side and rear panel components are shown in Figure 1-4 and described

Product DescriptionMaintenance and Service Guide 1–173 Keyboard/mouse connectorConnects an external keyboard or PS/2-compatible external mouse. To con

1–18 Maintenance and Service GuideProduct DescriptionThe keyboard components of the Evo Notebook N610c and Evo Notebook N600c are shown in Figure 1-5

Product DescriptionMaintenance and Service Guide 1–19The components on the top of the Evo Notebook N610c and Evo Notebook N600c are shown in Figure 1-

1–20 Maintenance and Service GuideProduct Description3 Caps lock light On: Caps lock is on.4 Standby button Turns on the notebook if it is off.Initiat

Product DescriptionMaintenance and Service Guide 1–21The Evo Notebook N610c bottom components are shown in Figure 1-7 and described in Table 1-9.Figur

1–22 Maintenance and Service GuideProduct Description3 Serial number Identifies the notebook; needed when you call Compaq customer support.4 Docking c

Product DescriptionMaintenance and Service Guide 1–23The Evo Notebook N600c bottom components are shown in Figure 1-8 and described in Table 1-10.Figu

1–24 Maintenance and Service GuideProduct Description4 Fan Provides airflow to cool internal components.5 Certificate of Authenticity labelContains th

Maintenance and Service Guide iiiContents1 Product Description1.1 Models . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–21

Product DescriptionMaintenance and Service Guide 1–251.6 Design OverviewThis section presents a design overview of key parts and features of the noteb

Maintenance and Service Guide 2–12TroubleshootingÅWARNING: Only authorized technicians trained by Compaq should repair this equipment. All troubleshoo

2–2 Maintenance and Service GuideTroubleshooting Compaq Diagnostics—A system information and diagnostic utility that is used within your Windows opera

TroubleshootingMaintenance and Service Guide 2–3Selecting from the File MenuTable 2-1File MenuSelect To Do ThisSystem Information View identification

2–4 Maintenance and Service GuideTroubleshootingSelecting from the Security MenuTable 2-2Security MenuSelect To Do ThisSetup Password Enter, change, o

TroubleshootingMaintenance and Service Guide 2–5Selecting from the Advanced MenuTable 2-3Advanced MenuSelect To Do ThisLanguage (or press F2) Change t

2–6 Maintenance and Service GuideTroubleshootingDevice Options (continued) Change the parallel port mode from Enhanced Parallel Port (EPP, the default

TroubleshootingMaintenance and Service Guide 2–72.2 Using Compaq DiagnosticsWhen you access Compaq Diagnostics, a scan of all system components is dis

2–8 Maintenance and Service GuideTroubleshootingObtaining, Saving, or Printing Diagnostic Test Information1. Access Compaq Diagnostics by selecting St

TroubleshootingMaintenance and Service Guide 2–95. Select a test mode:❏Interactive Mode—Provides maximum control over the testing process. You determi

iv Maintenance and Service GuideContents3 Illustrated Parts Catalog3.1 Serial Number Location . . . . . . . . . . . . . . . . . . . . . . . 3–13.2 No

2–10 Maintenance and Service GuideTroubleshooting2.3 Troubleshooting FlowchartsTable 2-4Troubleshooting Flowcharts OverviewFlowchart Description2.1 In

TroubleshootingMaintenance and Service Guide 2–11Flowchart 2.1 - Initial TroubleshootingConnectingto networkor modem?Begintroubleshooting.Is therepowe

2–12 Maintenance and Service GuideTroubleshootingFlowchart 2.2 - No Power, Part 11. Reseat the power cables in the docking station and at the AC outle

TroubleshootingMaintenance and Service Guide 2–13Flowchart 2.3 - No Power, Part 2Continued from Flowchart 2.2,No Power, Part 1.Visually check fordebri

2–14 Maintenance and Service GuideTroubleshootingFlowchart 2.4 - No Power, Part 3Continued from Flowchart 2.3,No Power, Part 2.Reseat AC adapterin com

TroubleshootingMaintenance and Service Guide 2–15Flowchart 2.5 - No Power, Part 4YNContinued from Flowchart 2.4,No Power, Part 3.Reseat loosecomponent

2–16 Maintenance and Service GuideTroubleshootingFlowchart 2.6 - No Video, Part 1ANStand-aloneor dockingstation?No video.Replace the following one at

TroubleshootingMaintenance and Service Guide 2–17Flowchart 2.7 - No Video, Part 2YNContinued fromFlowchart 2.6,No Video, Part 1.DoneVideo OK?Adjust ex

2–18 Maintenance and Service GuideTroubleshootingFlowchart 2.8 - Nonfunctioning Docking Station (if applicable)YNReseat power cord in dockingstation a

TroubleshootingMaintenance and Service Guide 2–19Flowchart 2.9 - No Operating System (OS) LoadingNo OS loadingfrom hard drive,go to Flowchart 2.10, No

ContentsMaintenance and Service Guide v5.10 Switch Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–275.11 Display . . . . . . . . .

2–20 Maintenance and Service GuideTroubleshootingFlowchart 2.10 - No OS Loading from Hard Drive, Part 1Go toFlowchart 2.17,NonfunctioningDevice.YDoneN

TroubleshootingMaintenance and Service Guide 2–21Flowchart 2.11 - No OS Loading from Hard Drive, Part 2Continued fromFlowchart 2.10,No OS Loading from

2–22 Maintenance and Service GuideTroubleshootingFlowchart 2.12 - No OS Loading from Hard Drive, Part 3YSystemfiles on harddrive?Continued from Flowch

TroubleshootingMaintenance and Service Guide 2–23Flowchart 2.13 - No OS Loading from Diskette DriveDoneYNReseatdiskette drive.OS not loadingfromdisket

2–24 Maintenance and Service GuideTroubleshootingFlowchart 2.14 - No OS Loading from CD- or DVD-ROM DriveClear CMOS. Refer to Section 1.3, “Clearing a

TroubleshootingMaintenance and Service Guide 2–25Flowchart 2.15 - No Audio, Part 1No audio.NNotebook in docking station(if applicable)?Internalaudio?A

2–26 Maintenance and Service GuideTroubleshootingFlowchart 2.16 - No Audio, Part 2YNContinued from Flowchart 2.15,No Audio, Part 1.Reloadaudio drivers

TroubleshootingMaintenance and Service Guide 2–27Flowchart 2.17 - Nonfunctioning DeviceDoneAny physicaldevice detected?YNUnplug the nonfunctioning dev

2–28 Maintenance and Service GuideTroubleshootingFlowchart 2.18 - Nonfunctioning KeyboardYNOK?Keyboardnot operating properly.Externaldeviceworks?Repla

TroubleshootingMaintenance and Service Guide 2–29Flowchart 2.19 - Nonfunctioning Pointing DeviceYNOK?Pointing devicenot operating properly.Externaldev

Maintenance and Service Guide 1–11Product DescriptionThe Compaq Evo Notebook N610c and N600c Series offer advanced modularity, Mobile Intel Pentium 4

2–30 Maintenance and Service GuideTroubleshootingFlowchart 2.20 - No Network or Modem ConnectionYDisconnect all power fromthe notebookand open.No netw

Maintenance and Service Guide 3–13Illustrated Parts CatalogThis chapter provides an illustrated parts breakdown and a reference for spare part numbers

3–2 Maintenance and Service GuideIllustrated Parts Catalog3.2 Notebook System Major ComponentsFigure 3-2. Notebook System Major Components279362-001.b

Illustrated Parts CatalogMaintenance and Service Guide 3–3Table 3-1Spare Parts: Notebook System Major ComponentsItem DescriptionSpare Part Number1 Dis

3–4 Maintenance and Service GuideIllustrated Parts CatalogNotebook System Major Components (continued)279362-001.book!!Page!4!!Monday,!July!8,!2002!!1

Illustrated Parts CatalogMaintenance and Service Guide 3–5Table 3-1Spare Parts: Notebook System Major Components (Continued)Item DescriptionSpare Part

3–6 Maintenance and Service GuideIllustrated Parts CatalogNotebook System Major Components (continued)279362-001.book!!Page!6!!Monday,!July!8,!2002!!1

Illustrated Parts CatalogMaintenance and Service Guide 3–7Table 3-1Spare Parts: Notebook System Major Components (Continued)Item DescriptionSpare Part

3–8 Maintenance and Service GuideIllustrated Parts CatalogNotebook System Major Components (continued)279362-001.book!!Page!8!!Monday,!July!8,!2002!!1

Illustrated Parts CatalogMaintenance and Service Guide 3–9Table 3-1Spare Parts: Notebook System Major Components (Continued)Item DescriptionSpare Part

1–2 Maintenance and Service GuideProduct Description1.1 ModelsComputer models are shown in Tables 1-1 through 1-3.Table 1-1Compaq Evo Notebook N610cMo

3–10 Maintenance and Service GuideIllustrated Parts CatalogNotebook System Major Components (continued)279362-001.book!!Page!10!!Monday,!July!8,!2002!

Illustrated Parts CatalogMaintenance and Service Guide 3–11Table 3-1Spare Parts: Notebook System Major Components (Continued)Item DescriptionSpare Par

3–12 Maintenance and Service GuideIllustrated Parts CatalogNotebook System Major Components (continued)279362-001.book!!Page!12!!Monday,!July!8,!2002!

Illustrated Parts CatalogMaintenance and Service Guide 3–13Table 3-1Spare Parts: Notebook System Major Components (Continued)Item DescriptionSpare Par

3–14 Maintenance and Service GuideIllustrated Parts Catalog3.3 Miscellaneous Plastics Kit ComponentsFigure 3-3 Miscellaneous Plastics Kit Components27

Illustrated Parts CatalogMaintenance and Service Guide 3–15Table 3-2Miscellaneous Plastics Kit ComponentsSpare Part Number 241439-001Item Description1

3–16 Maintenance and Service GuideIllustrated Parts Catalog3.4 Mass Storage DevicesFigure 3-4. Mass Storage Devices279362-001.book!!Page!16!!Monday,!J

Illustrated Parts CatalogMaintenance and Service Guide 3–17lTable 3-3Mass Storage DevicesItem DescriptionSpare Part Number1 Hard drivesFor use with Ev

3–18 Maintenance and Service GuideIllustrated Parts CatalogMass Storage Devices (continued)279362-001.book!!Page!18!!Monday,!July!8,!2002!!11:49!AM

Illustrated Parts CatalogMaintenance and Service Guide 3–19lTable 3-3Mass Storage Devices (Continued)Item DescriptionSpare Part Number4 Optical drives

Product DescriptionMaintenance and Service Guide 1–3Table 1-2Compaq Evo Notebook N610c ModelsThe following Evo Notebook N610c models use config. code

3–20 Maintenance and Service GuideIllustrated Parts Catalog3.5 MiscellaneousTable 3-4Spare Parts: Miscellaneous (not illustrated)DescriptionSpare Part

Illustrated Parts CatalogMaintenance and Service Guide 3–21Power cord, black, 6 feetAustralianDanishEuropean/Middle Eastern/AfricanItalianJapaneseKore

Maintenance and Service Guide 4–14Removal and ReplacementPreliminariesThis chapter provides essential information for proper and safe removal and repl

4–2 Maintenance and Service GuideRemoval and Replacement PreliminariesPlastic PartsUsing excessive force during disassembly and reassembly can damage

Removal and Replacement PreliminariesMaintenance and Service Guide 4–34.3 Preventing Damage to Removable DrivesRemovable drives are fragile components

4–4 Maintenance and Service GuideRemoval and Replacement Preliminaries4.4 Preventing Electrostatic DamageMany electronic components are sensitive to e

Removal and Replacement PreliminariesMaintenance and Service Guide 4–5 Store reusable electrostatic-sensitive parts from assemblies in protective pack

4–6 Maintenance and Service GuideRemoval and Replacement Preliminaries4.7 Grounding Equipment and MethodsGrounding equipment must include either a wri

Removal and Replacement PreliminariesMaintenance and Service Guide 4–7Other grounding equipment recommended for use in preventing electrostatic damage

4–8 Maintenance and Service GuideRemoval and Replacement PreliminariesTable 4-1 shows how humidity affects the electrostatic voltage levels generated

1–4 Maintenance and Service GuideProduct DescriptionN610 P4 180 X4 30 V C 25 OAsia PacificAustraliaBelgiumBrazilCzech RepublicDenmarkFranceFrench Cana

Maintenance and Service Guide 5–15Removal and ReplacementProceduresThis chapter provides removal and replacement procedures.Both Phillips P0 and Torx

5–2 Maintenance and Service GuideRemoval and Replacement Procedures5.1 Serial NumberReport the notebook serial number to Compaq when requesting inform

Removal and Replacement ProceduresMaintenance and Service Guide 5–3Section Description# of Screws Removed5.3 Preparing the Notebook for Disassembly (C

5–4 Maintenance and Service GuideRemoval and Replacement Procedures5.3 Preparing the Notebook for DisassemblyPerform the following steps before disass

Removal and Replacement ProceduresMaintenance and Service Guide 5–5b. Slide the battery release latch 1 toward the back of the notebook (Figure 5-2).c

5–6 Maintenance and Service GuideRemoval and Replacement ProceduresMedia Bay DevicesSpare Part Number InformationFor use with all Evo Notebook N610c a

Removal and Replacement ProceduresMaintenance and Service Guide 5–74. Remove a Media Bay device by following these steps:a. Turn the notebook bottom s

5–8 Maintenance and Service GuideRemoval and Replacement Procedures5. Remove the hard drive by following these steps:a. Turn the notebook bottom side

Removal and Replacement ProceduresMaintenance and Service Guide 5–9b. Remove the PM2.5 × 2.5 hard drive retention screw 1 (Figure 5-4).c. Separate the

5–10 Maintenance and Service GuideRemoval and Replacement Procedures6. Loosen the two PM1.5 × 3.5 screws 1 that secure the hard drive bezel to the har