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Compaq Presario CQ58 and
HP 2000 Notebook PC
Maintenance and Service Guide
IMPORTANT! This document is intended for HP
authorized service providers only.
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1 2 3 4 5 6 ... 123 124

Podsumowanie treści

Strona 1 - HP 2000 Notebook PC

Compaq Presario CQ58 andHP 2000 Notebook PCMaintenance and Service GuideIMPORTANT! This document is intended for HPauthorized service providers only.

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Category Description CompaqPresarioCQ58HP 2000Notebook PCProcessors (continued)●Intel Pentium 2030M 2.50-GHz processor(1600-MHz FSB, 2.0-MB L3 cache,

Strona 3 - Safety warning notice

Use the tab key and the arrow keys to select File > Ignore Changes and Exit, and then pressenter.– or –●To save your changes and exit Computer Setu

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Determining the BIOS versionTo determine whether available BIOS updates contain later BIOS versions than those currently installedon the computer, you

Strona 5 - Table of contents

Using Advanced System DiagnosticsAdvanced System Diagnostics allows you to run diagnostic tests to determine if the computer hardwareis functioning pr

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6 SpecificationsComputer specifications Metric U.S.DimensionsWidth 37.60 cm 14.80 inDepth 24.70 cm 9.72 inHeight (front to rear) 3.05 to 3.58 cm 1.20

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15.6-in, SVA, display panel display specifications Metric U.S.DimensionsHeight 19.6 cm 7.72 inWidth 34.7 cm 13.66 inDiagonal 39.8 cm 15.67 inNumber of

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Hard drive specifications 750-GB* 640-GB* 500-GB* 320-GB*DimensionsHeight 9.5 mm 9.5 mm 9.5 mm 9.5 mmLength 100.4 mm 100.4 mm 100.4 mm 100.4 mmWidth 6

Strona 9 - 1 Product description

7 Backup and recovery98 Chapter 7 Backup and recovery

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Windows 8Your computer includes tools provided by HP and the operating system to help you safeguard yourinformation and retrieve it if you ever need t

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the files that you backed up using File History. Restoring files is also useful if you ever choose toreset the computer by reinstalling Windows or cho

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Restore and recoveryThere are several options for recovering your system. Choose the method that best matches yoursituation and level of expertise:●If

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Category Description CompaqPresarioCQ58HP 2000Notebook PCGraphics Internal graphics:●Universal memory architecture (UMA) withshared video memory●Intel

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For more information, see Removing the HP Recovery partition on page 105.Using Windows Refresh for quick and easy recoveryWhen your computer is not wo

Strona 15 - Item Component Description

Remove everything and reinstall WindowsSometimes you want to perform detailed reformatting of your computer, or you want to removepersonal information

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What you need to know●HP Recovery Manager recovers only software that was installed at the factory. For software notprovided with this computer, you m

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Using HP Recovery media to recoverYou can use HP Recovery media to recover the original system. This method can be used if your systemdoes not have an

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SUSE LinuxRecovery after a system failure is as good as your most recent backup. As you add new software anddata files, you should continue to back up

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4.To restore all files from the selected location, click Restore all files. To restore select files only,click Restore selected files, click Select Fi

Strona 20 - TouchPad

USB Recovery option (select models only)The USB Recovery Disk On Key (flash drive) option allows you to create a backup image of the SLEDoperating sys

Strona 21 - Left side

7.Once the USB Recovery Disk On Key has booted, a dialog box will prompt, “Do you want to startthe System-Restore?” If data on the computer has not be

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8 Power cord set requirementsThe wide-range input feature of the computer permits it to operate from any line voltage from 100 to120 volts AC, or from

Strona 23 - Right side

Requirements for specific countries and regionsCountry/region Accredited agency Applicable note numberAustralia EANSW 1Austria OVE 1Belgium CEBC 1Cana

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Category Description CompaqPresarioCQ58HP 2000Notebook PCHard drive Supports 6.35-cm (2.5-in) hard drives in 9.5-mm (.37-in) and 7.0-mm (.28-in) thick

Strona 25 - 3 Illustrated parts catalog

9 RecyclingWhen a non-rechargeable or rechargeable battery has reached the end of its useful life, do not disposeof the battery in general household w

Strona 26 - Service tag

IndexAAC adapter light 15AC adapter, spare part numbers27, 30Action keys 10antennalocations 7removal 84spare part number 25, 29, 85Antenna Kit, spare

Strona 27 - Computer major components

grounding 35packaging 36transporting 36workstation 36Hhard driveprecautions 34product description 4removal 51spare part numbers 22, 26,28, 29, 51speci

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pointing device 5ports 5power requirements 6processors 1product name 1security 6serviceability 6video 4wireless 4product name 1, 38product number 38Rr

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Category Description CompaqPresarioCQ58HP 2000Notebook PCWireless (continued) Support for the following WLAN formats:●Atheros AR9565 802.11b/g/n 1×1 W

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Category Description CompaqPresarioCQ58HP 2000Notebook PCKeyboard/pointingdevices (continued)Gesture support: MultiTouch gestures enabled, two-finger

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2 External component identificationFinding your hardware and software information▲Select Start > Computer.A list displays all the devices installed

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Item Component Description(3) Webcam Records video, captures still photographs, and allowsvideo conferences and online chat by means ofstreaming video

Strona 34 - Mass storage devices

ButtonComponent DescriptionPower button●When the computer is off, press the button to turn onthe computer.●When the computer is on, press the button b

Strona 35 - Miscellaneous parts

KeysItem Component Description(1) esc key Displays system information when pressed in combinationwith the fn key.(2) fn key Used in conjunction with h

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LightsItem Component Description(1) Caps lock light On: Caps lock is on, which switches the keys to allcapital letters.(2) Power light●White: The comp

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© Copyright 2012 Hewlett-PackardDevelopment Company, L.P.AMD, the AMD Arrow logo, andcombinations thereof, are trademarks ofAdvanced Micro Devices, In

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TouchPadItem Component Description(1) TouchPad on/off button Turns the TouchPad on or off.(2) TouchPad light●On: The TouchPad is off.●Off: The TouchPa

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Left sideItem Component Description(1) External monitor port Connects an external VGA monitor or projector.(2) Vents (2) Enable airflow to cool intern

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Item Component Description(8) Digital Media slot Supports the following digital card formats:●Secure Digital (SD) Memory Card●Secure Digital Extended

Strona 41 - 4 Removal and replacement

Right sideItem Component Description(1) Optical drive Reads and writes (select models only) to an optical disk.(2) Optical drive light●Green: The opti

Strona 42 - Drive handling

BottomItem Component Description(1) Battery bay Holds the battery.(2) Vents (3) Enable airflow to cool internal components.NOTE: The computer fan star

Strona 43 - Grounding guidelines

3 Illustrated parts catalog17

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Service tagWhen ordering parts or requesting information, provide the computer serial number and modeldescription provided on the service tag.Item Des

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Computer major componentsItem Component Spare part number(1) Display assembly: The display assembly is spared at the subcomponent level only. For more

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Item Component Spare part number(2) Keyboard (includes keyboard cable): For use in Belgium 698694-A41 For use in Bulgaria 698694-261 For use in the

Strona 47 - Computer feet

Item Component Spare part number(7) Optical drive connector cable (includes bracket) 686257-001(8) USB board (includes cable) 686269-001(9) System boa

Strona 48 - Description Spare part number

Safety warning noticeWARNING! To reduce the possibility of heat-related injuries or of overheating the device, do notplace the device directly on your

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Item Component Spare part number Intel Pentium B960 TJ85 2.20-GHz processor (1333-MHz FSB, 2.0-MB L3 cache, dualcore, 35 W)664662-001 Intel Pentium

Strona 50 - WLAN module

Item Component Spare part number Broadcom 4313GN 802.11b/g/n 1×1 WiFi and 20702 Bluetooth 4.0Combo Adapter657325-001 Ralink RT5390F 802.11b/g/n 1×1

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Display assembly subcomponentsItem Component Spare part number(1) Display bezel: For use on Compaq Presario CQ58 computer models 686255-001 For use

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Item Component Spare part number(3) 15.6-in, LED, SVA, HD, BrightView display panel 686273-001(4) Display Hinge Cover Kit (includes left and right dis

Strona 53 - Keyboard

Mass storage devicesItem Component Spare part number(1) Hard drive (does not include hard drive bracket, hard drive connector cable, or screws): 750-

Strona 54 - Remove the keyboard:

Miscellaneous partsComponent Spare part numberAC adapter:65-W HP Smart AC adapter (non-PFC, 3-wire) 693711-00165-W HP Smart AC adapter (RC, V, EM, 3-w

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Sequential part number listingSpare part number Description490371-001 Power cord for use in North America (3-pin, black, 1.83-m)490371-011 Power cord

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Spare part number Description664662-001 Intel Pentium B960 TJ85 2.20-GHz processor (1333-MHz FSB, 2.0-MB L3 cache, dual core, 35 W;includes replacemen

Strona 57 - Optical drive

Spare part number Description686272-001 Cover Kit (includes hard drive compartment cover and memory module/wireless modulecompartment cover)686273-001

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Spare part number Description698694-041 Keyboard for use in Germany (includes keyboard cable)698694-051 Keyboard for use in France (includes keyboard

Strona 59 - Hard drive

iv Safety warning notice

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Spare part number Description713163-001 Intel Dual Core i3-3130M 2.60-GHz processor (1333-MHz FSB, 3.0-MB L3 cache, 35 W; includesreplacement thermal

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4 Removal and replacementproceduresPreliminary replacement requirementsTools requiredYou will need the following tools to complete the removal and rep

Strona 62 - RTC battery

Cables and connectorsCAUTION: When servicing the computer, be sure that cables are placed in their proper locationsduring the reassembly process. Impr

Strona 63 - Top cover

Grounding guidelinesElectrostatic discharge damageElectronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structure

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Packaging and transporting guidelinesFollow these grounding guidelines when packaging and transporting equipment:●To avoid hand contact, transport pro

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Equipment guidelinesGrounding equipment must include either a wrist strap or a foot strap at a grounded workstation.●When seated, wear a wrist strap c

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Component replacement proceduresThis chapter provides removal and replacement procedures.There are as many as 72 screws that must be removed, replaced

Strona 67 - Power button board

Item Component Description(4) Warranty period This number describes the duration of the warrantyperiod for the computer.(5) Model description This is

Strona 68 - TouchPad button board

BatteryDescription Spare part number6-cell, 55-Wh, 2.55-Ah, Li-ion battery 593554-0016-cell, 47-Wh, 2.20-Ah, Li-ion battery 593553-001IMPORTANT: The c

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Memory moduleDescription Spare part number4-GB memory module (PC3, 12800, 1600-MHz) 652972-0012-GB memory module (PC3, 12800, 1600-MHz) 641369-001Befo

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Table of contents1 Product description ... 12

Strona 71 - Optical drive connector cable

5.Remove the memory module (2) by pulling it away from the slot at an angle.Reverse this procedure to install a memory module.WLAN moduleDescription S

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3.Disconnect all external devices from the computer.4. Remove the battery (see Battery on page 40).5.Remove the memory module/wireless module compartm

Strona 73 - Speakers

3.Remove the WLAN module by pulling the module away from the slot at an angle (3).NOTE: If the WLAN antennas are not connected to the terminals on the

Strona 74 - Remove the speakers (4)

KeyboardNOTE: The keyboard spare part kit includes the keyboard cable.For use in country/region Spare part number For use in country/region Spare part

Strona 75 - USB board

Remove the keyboard:1. Remove the Phillips PM2.5×4.0 screw that secures the keyboard to the computer.2. Rest and secure the computer on its left side.

Strona 76 - Remove the USB board (3)

4.Insert a screw driver or similar thin tool into the keyboard release hole, and then press on the backof the keyboard until the keyboard disengages f

Strona 77 - System board

7.Release the zero insertion force (ZIF) connector (1) to which the keyboard cable is attached, andthen disconnect the keyboard cable (2) from the sys

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Optical driveDescription Spare part numberDVD±RW Double-Layer with SuperMulti Drive (includes optical drive bezel and opticaldrive bracket)686268-001B

Strona 79 - Fan/heat sink assembly

4.If it is necessary to replace the optical drive bezel, use a thin tool or an unbent paper clip (1) torelease the optical drive tray.5. Use a flat-bl

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Hard driveNOTE: The hard drive spare part kit does not include the hard drive bracket, hard drive connectorcable, or screws.Description Spare part num

Strona 81 - Processor

Packaging and transporting guidelines ... 36Component replacement procedures ...

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3.Remove the hard drive compartment cover (3) by sliding it away from the computer at an angle.The hard drive compartment cover is available in the Co

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7.If it is necessary to disassemble the hard drive, perform the following steps:a. Remove the four Phillips PM3.0×3.0 screws (1) that secure the hard

Strona 84 - Display assembly

RTC batteryDescription Spare part numberRTC battery 686274-001Before removing the RTC battery, follow these steps:1. Turn off the computer. If you are

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Reverse this procedure to install the RTC battery. When installing the RTC battery, make sure the “+”sign faces up.Top coverNOTE: The top cover spare

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Remove the top cover:1. Remove the six Phillips PM2.5×6.5 screws (1) and the two Phillips PM2.5×10.0 screws (2) thatsecure the top cover to the comput

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4.Turn the computer right side up, with the front toward you.5. Open the computer.6.Release the ZIF connector to which the power button board cable is

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8.Remove the Phillips PM2.0×2.5 screw (1) and the three Phillips PM2.5×6.5 screws (2) that securethe top cover to the computer.9. Lift the rear edge o

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Power button boardDescription Spare part numberPower button board (includes cable) 686270-001Before removing the power button board, follow these step

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3.Remove the power button board (2).Reverse this procedure to install the power button board.TouchPad button boardDescription Spare part numberTouchPa

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Remove the TouchPad button board:1. Turn the top cover upside down, with the front toward you.2.Detach the TouchPad button board cable (1) from the To

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6 Specifications ... 95Computer specifi

Strona 93 - Power connector cable

6.Remove the TouchPad button board (3) by sliding it away from the top cover at an angle.Reverse this procedure to install the TouchPad button board.6

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Optical drive connector cableDescription Spare part numberOptical drive connector cable 686257-001Before removing the optical drive connector cable, f

Strona 95 - System Diagnostics

4.Remove the optical drive connector cable (4).Reverse this procedure to install the optical drive connector cable.64 Chapter 4 Removal and replacem

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SpeakersDescription Spare part numberSpeakers (include speaker cables) 686279-001Before removing the speakers, follow these steps:1. Turn off the comp

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4.Remove the speakers (4).Reverse this procedure to install the speakers.66 Chapter 4 Removal and replacement procedures

Strona 98 - Using System Diagnostics

USB boardDescription Spare part numberUSB board (includes cable) 686269-001Before removing the USB board, follow these steps:1. Turn off the computer.

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3.Remove the USB board (3).Reverse this procedure to install the USB board.68 Chapter 4 Removal and replacement procedures

Strona 100 - Updating the BIOS

System boardNOTE: The system board spare part kit includes replacement thermal material.Description Spare part numberEquipped with the Intel HM75 Expr

Strona 101 - Downloading a BIOS update

Remove the system board:1. Disconnect the following cables from the system board.(1) Speaker cable(2) Optical drive connector cable(3) Display panel c

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4.Remove the system board (3) by sliding it up and to the right at an angle.Reverse this procedure to install the system board.Fan/heat sink assemblyD

Strona 104 - 96 Chapter 6 Specifications

d.Top cover (see Top cover on page 55)e. System board (see System board on page 69)Remove the fan/heat sink assembly:1. Turn the system board upside d

Strona 105 - Hard drive specifications

Reverse this procedure to install the fan/heat sink assembly.ProcessorDescription Spare part numberIntel Dual Core i5-3230M 2.60-GHz processor (SC tur

Strona 106 - 7 Backup and recovery

Description Spare part numberIntel Celeron DC 1000M 1.80-GHz processor (1600-MHz FSB, 2.0-MB L3 cache, dual core,35 W)713162-001Intel Celeron DC B830

Strona 107 - Windows 8

3.Remove the processor (3).NOTE: The gold triangle (4) on the processor must be aligned with the triangle icon embossedon the processor socket when yo

Strona 108 - Creating HP Recovery media

Display assemblyNOTE: The display assembly is spared at the subcomponent level only. For more display assemblyspare part information, see the individu

Strona 109 - Restore and recovery

2.Release the wireless antenna cables (2) from the clips and routing channel built into thebase enclosure.CAUTION: Support the display assembly when r

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4.Remove the display assembly (2).5. If it is necessary to replace the display bezel or any of the display assembly subcomponents:a.Remove the two dis

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6. If it is necessary to replace the display hinge covers:a. Remove the two Phillips PM2.5×4.0 screws (1) that secure the display hinge covers to thed

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7.If it is necessary to replace the display panel:a. Release the display panel cable (1) from the clips built into the bottom edge of thedisplay enclo

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f.Disconnect the display panel cable (3) from the display panel.g. Remove the display panel. The display panel is available using spare part number686

Strona 114 - SUSE Linux

1 Product descriptionCategory Description CompaqPresarioCQ58HP 2000Notebook PCProduct Name Compaq Presario CQ58 √ HP 2000 Notebook PC √Processors

Strona 115 - Performing a system recovery

b.Remove the display hinges (2). The display hinges are available using spare part number686262-001.9. If it is necessary to replace the display panel

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c.Remove the display panel cable (3). The display panel cable is available using spare partnumber 686256-001 and includes the webcam/microphone cable.

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10.If it is necessary to replace the webcam/microphone module, gently detach the webcam/microphone module from the display enclosure. (The webcam/micr

Strona 118 - 8 Power cord set requirements

c.Remove the wireless antenna cables and transceivers (3). The wireless antenna cables andtransceivers are available using spare part number 686249-00

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3.Remove the power connector bracket (3).4.Remove the power connector cable (4).Reverse this procedure to install the power connector cable.86 Chapter

Strona 120 - 9 Recycling

5 Using Setup Utility (BIOS) andSystem Diagnostics87

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Windows 8Setup Utility, or Basic Input/Output System (BIOS), controls communication between all the input andoutput devices on the system (such as dis

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Downloading a BIOS updateCAUTION: CAUTION: To reduce the risk of damage to the computer or an unsuccessful installation,download and install a BIOS up

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Using System DiagnosticsSystem Diagnostics allows you to run diagnostic tests to determine if the computer hardware isfunctioning properly.To start Sy

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SUSE LinuxComputer Setup, or Basic Input/Output System (BIOS), controls communication between all the inputand output devices on the system (such as d

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